Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a consultation, download a brochure, subscribe to our newsletter, or otherwise communicate with us. This may include:

• Name and contact details (email address, phone number)
• Company name and job title
• Event requirements and service preferences
• Payment and billing information (processed securely by third-party providers)
• Communications and correspondence you send us

We also collect certain information automatically when you visit our website, including IP address, browser type, pages viewed, and referring URLs, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Process bookings, contracts, and payments
• Send you service updates, newsletters, and promotional materials (where you have opted in)
• Improve our website, services, and customer experience
• Comply with legal obligations and resolve disputes

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — trusted partners who assist us in operating our website and delivering our services (e.g., email platforms, CRM tools, payment processors), bound by confidentiality agreements.
• Legal authorities — where required by law, court order, or to protect the rights and safety of Ecovijay Event Works and others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. For detailed information on the cookies we use and how to manage them, please see our Cookie Policy.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at the details below.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: